[ad_1]
Facebook, Instagram and WhatsApp went offline for users across the globe, the social media giant said on Monday, as it worked on restoring the services after being hit by one of its longest outages.
The disruption, which hit Facebook’s platforms minutes before noon, comes a day after a whistleblower accused the firm of repeatedly prioritizing profit over clamping down on hate speech and misinformation.
Shares of Facebook, which has nearly 2 billion daily active users, opened lower after the weekend’s whistleblower report and slipped further to trade down 5.3% in afternoon trading on Monday. They were on track for their worst day in nearly a year, amid a broader selloff in technology stocks on Monday.
Facebook was inaccessible because users were not being directed to the correct place by the Domain Name System.
Facebook itself controls the relevant settings.
DNS allows web addresses to take users to their destinations. A similar outage at cloud company Akamai Technologies Inc took down multiple websites in July.
Security experts tracking the situation said the outage likely was triggered by a configuration error that left directions to Facebook servers unavailable. That could be the result of an internal mistake, though sabotage by an insider would be theoretically possible.
An outside hack was viewed as less likely. A massive denial-of-service attack that could overwhelm one of the world’s most popular sites, on the other hand, would require either coordination among powerful criminal groups or a very innovative technique.
Facebook acknowledged users were having trouble accessing its apps but did not provide any specifics about the nature of the problem or how many were affected by the outage.
“We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience,” Facebook tweeted about 30 minutes after the first reports of the outage.
Facebook’s response was made much more difficult because employees lost access to some of their own tools in the shutdown, people tracking the matter said.
Downdetector – which only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform – showed there were more than 50,000 incidents of people reporting issues with Facebook and Instagram. The outage might be affecting a larger number of users.
Meanwhile, the social-media giant’s instant messaging platform WhatsApp was also down for over 35,000 users, while Messenger was down for nearly 9,800 users.
Facebook has experienced similar widespread outages with its suite of apps this year in March and July.
Several users using their Facebook credentials to log in to third-party apps such as Pokemon Go and Match Masters were also facing issues.
“If your game isn’t running as usual please note that there’s been an issue with Facebook login servers and the moment this gets fixed all will be back to normal,” puzzle game app Match Masters said on its Twitter account.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
Dear Reader,
Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.
We, however, have a request.
As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.
Support quality journalism and subscribe to Business Standard.
Digital Editor
[ad_2]
Source link
